Taking hold of your financial future for the first time can be a daunting prospect. There is an endless number of possibilities when it comes to investing, and stepping out into the unknown can be especially challenging.
That first step of choosing to entrust your assets to someone to cultivate your best financial future is so critical.
For us, that is why we value not only our first impression but why we have built our entire business on customer service. We know full well that our investors are entrusting their livelihood to us. That trust is a beautiful thing, and it often takes years to mature and develop. However, it starts with that very first phone call.
For many young investors, the simple of act of making that first call and choosing to invest with us in the very beginning is the big turning point.
We sat down with a prospective client who was willing to share her experience of scheduling a call and learning how to build a passive real estate investment portfolio with Memphis Invest.
Meet the Client — Julie C.
“I’ve known for a few years that I needed to invest in something. I’m an artist so income isn’t always reliable and I don’t have a 401k or any sort of retirement plan to rely on. Even though my husband and I are invested in stocks through a roboinvestor, I know I want to invest in something that will generate passive income. We’re still in our twenties but we know we want to build a portfolio sooner rather than later.”
More and more, we’re seeing the age of our first-time investors skew younger as people think about their retirements earlier. We asked Julie about how she came to the point of reaching out to us and what her experience was like.
What made you choose to reach out to Memphis Invest?
“I knew we wanted cash flow. Memphis Invest seemed like they had experience and the idea that they provide everything—totally turnkey—was really appealing to us. The family atmosphere and everything that they value definitely helped, too. I like supporting family-owned businesses.”
Did you feel at all intimidated when scheduling a call?
“I really don’t like talking on the phone. Scheduling a call was so easy, though, and [Memphis Invest] made it so easy to pick a time that worked for me. I got a welcome email and a follow-up packed with great information about the company so I didn’t feel like I was going into the call blind.
[My advisor] helped me feel prepared. I knew what Memphis Invest was about, how much everything was going to cost, what services were offered, and some statistics that really blew me away.
So by the time I got to my call, I felt like I knew what to talk about and I was totally relaxed.”
What did you experience during that first 1-to-1 call?
“It’s not a long call at all. Fifteen minutes. [My advisor] was great, though. He asked me about myself and what I do, and we really talked about what my ambitions are and what I want out of my investments. He made it clear that Memphis Invest is about building a portfolio, and if that wasn’t a fit for us, they would let me know.
It really felt like they had my best intentions in mind. I never felt like I was being pushed into anything, even when I said it might not be the best decision for us right now financially. We want to save up more first.
I could tell that it wasn’t just about selling a property or getting me in, and that felt very genuine. [My advisor] even invited me to come visit the office in Memphis since we only live a few hours away.”
How have your impressions of turnkey investing changed?
“I feel more confident that investing in turnkey real estate is the right decision for us. Right now, we can’t do it for financial reasons, but we’re going to come back to Memphis Invest in the future. Just talking to my advisor and getting more information really made me feel confident in the Memphis Invest model and process.”
Just like Julie, you can take that first step towards securing your best financial future.
Schedule a 1-to-1 call today and one of our advisors will be happy to chat with you.