How Memphis Invest Became the Best Customer Service Company in Turnkey Real Estate Investing

Posted by Chris Clothier on Mon, Apr 10, 2017

Customer Service is an often used phrase, some say over-used, by companies that want to set themselves apart from their competition.  Unfortunately, saying the words "Customer Service" is easier than actually committing to providing exceptional customer service.  It takes thought, process, commitment and total buy-in from a team in order to really be great.

For Memphis Invest, our mission has always been to provide the best possible experience for every real estate investor that comes into contact with our company.  Turnkey real estate investors should EXPECT more!  Value should never be measured simply by the price of a house.  The real value of an investment comes from the experience you can expect as a passive investor.

Where we set ourselves apart, and I mean we put miles and miles between us and any other company in this niche when we

Read More

Topics: customer service, turnkey real estate, real estate videos

[Video] The Authentic Customer Service Experience for Real Estate Investors at Memphis Invest

Posted by Chris Clothier on Fri, May 13, 2016

Customer Service...an often used phrase, some say over-used, by companies that want to set themselves apart from their competition.  For Memphis Invest, our mission has always been to provide the best possible experience for everyone that comes into contact with our company.

For us, it is more than just the experience of our clients.  The Customer service experience extends all the way to our tenants.  It extends all the way to our vendors and even to our team.  Everyone is a "client" if they come into contat with our company and their experience matters to us.

From the very beginning, Memphis Invest understood that our reputation meant everything.  It would be built daily on the service each of those four groups received from us.  OUr goal was to build the best systems, team, training and program.  We knew, as we do today, that no company in our industry approached the customer service experience the way we did.  

Read More

Topics: customer service, real estate videos