For many businesses, customer service can be an elusive art. However, offering the best customer service possible should be at the top of your business priorities, even at its' most demanding, inconvenient and difficult times. Real estate investing, especially from long-dstances and with Turnkey companies can be very taxing on the mind and uncomfortable or some investors. More than ever, real estate service companies need to be great at customer service.
There will be days when clients, tenants and customers will frustrate you, make you want to lose your cool, scream and quit. Here at Memphis Invest, we have spent countless hours studying, reviewing, training and in general trying to learn and improve on everything we do from a customer service standpoint. We have even had business and customer service author, Joe Calloway, feature our company in his book, Be The Best At What Matters Most.
There’s very little fun about customer service, but that doesn’t mean that it’s not rewarding — personally and professionally. For a company like us, customer service is not just a slogan...it is literally our core proficiency. Memphis Invest may be in the business or managing real estate investments for real estate investors, but first and foremost we are a customer service company!