Experience Matters Podcast

30 min read

Fanatical Customer Service

By Kent Clothier Sr. on Aug 3, 2018 11:31:54 AM

For over 15 years, Memphis Invest has worked hard to provide excellent customer service to our clients, residents and vendors that we work with. This week, Kent and Chris Clothier discuss the processes behind the scenes that we have in place to make sure that we are always providing fanatical, radical customer experiences. Hear why we strive to be the best at what we do, and how we got to be the top rated turnkey provider in the country!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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19 min read

If You Build It, They Will Come

By Kent Clothier Sr. on Jun 12, 2018 3:11:20 PM

Memphis Invest has been around for more than 15 years, and we pride ourselves on customer service and attention to detail. This week, Kent and Kevin discuss the importance of building your company on the right reputation and creating processes and experiences that gain your clients' trust. Also, get some behind the scenes insights on how Memphis Invest prepares to welcome customers and to give them the red carpet treatment!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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21 min read

Discipline & Calculating Risk

By Kent Clothier Sr. on May 15, 2018 9:45:48 AM

How do you decide where to take risks, and how often do you measure your successes and failures by them? In this episode, Kent and Kevin discuss how continually improving and looking towards the next thing can be really exciting, but also really risky! Listen to find out how behind the scenes decisions are made here at Memphis Invest, and how Kent and the team decide what's best for the future of the company.

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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14 min read

Own The Mission

By Kent Clothier Sr. on May 8, 2018 4:59:47 PM

Have you wondered what it takes to be a successful entrepreneur and business owner? Today Kent and Kevin discuss owning your mission, having a 'no excuses' attitude and how to hold yourself accountable for success. Kent reminds us that having the right attitude, the right work ethic, the right desires, and always pursuing results will ensure that you're on the right path.

Tune in to hear how mindset and inner accountability were the biggest components in the making of Memphis Invest!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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25 min read

Overcoming Challenges for New Real Estate Investors Episode 2

By Kent Clothier Sr. on May 2, 2018 3:46:30 PM

Last week we started a series addressing challenges that many new real estate investors have to overcome when starting out. Listen here in case you missed it!

In Part 2 of the series, Kent, Brett and Kevin discuss how to navigate the challenges of the minefield that can be real estate investing. Everything from the market, to lending, to having an exit strategy and knowing your 'why', there are many important factors when it comes to how and when you invest.

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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23 min read

Overcoming Challenges for New Real Estate Investors Episode 1

By Kent Clothier Sr. on Apr 27, 2018 2:44:13 PM

Have you been thinking about investing in real estate, but wanted to know all the possible outcomes before diving in? Join Kent, Chris and Brett Clothier as they discuss the challenges and benefits of real estate investing. They’ll uncover many common obstacles that newer investors face when starting out, as well as determining whether you are an active investor, or a passive investor. Knowing what type of investor you are will help you figure out the best way to invest in real estate. 


Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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18 min read

Surrounding Yourself With Great People Throughout Your Career

By Kent Clothier Sr. on Apr 17, 2018 10:12:50 AM

Who you work with determines so much about your success as an entrepreneur and as a business owner. In this episode, Kent Clothier and Kevin Hommel talk about an event Kevin attended last week that really solidified the importance of a great team and sharing best practices with others. Always looking for opportunities to improve yourself and your business will almost always guarantee success!

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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18 min read

What Makes A Good Turnkey Company?

By Kent Clothier Sr. on Apr 9, 2018 5:08:03 PM

Have you ever wondered what makes a good turnkey investment company? Kent and Chris Clothier discuss in this episode how to provide the BEST turnkey experience for investors by using this 4 step approach: purchasing the property, paying for the renovations, managing the property, and providing exceptional customer support. This full circle method makes sure that Memphis Invest is responsible for every experience the investor has.

Email us at experiencematters@memphisinvest.com! We'd love to hear your questions and discuss the turnkey real estate topics you're interested in!

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1 min read

An Inside Look at Turnkey Investing

By Kent Clothier Sr. on Mar 26, 2018 8:45:37 PM

This week on the Experience Matters Podcast, Kent Clothier Sr and his guest co-host and son, Chris Clothier talk about what it means to passively invest in turnkey real estate.

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1 min read

Building A Portfolio Is The Key To Turn-Key Real Estate Success

By Kent Clothier Sr. on Mar 19, 2018 2:51:43 PM

This week on the Experience Matters Podcast, Kent Clothier Sr and His guest Co-Host and son, Chris Clothier talk about how building a portfolio is the key to turnkey real estate success! 

The real estate investing process takes a lot of patience, and the Clothiers discuss many helpful tips in this episode, especially in regards to building a portfolio.

Having multiple houses in your portfolio allows for multiple streams of cash flow, providing that essential cash cushion many single property owners are missing.

There will always be vacancies or maintenance, but owning multiple properties will help protect your portfolio every time. This is just one of the many tips you’ll hear from the Clothiers,

click below to hear the full episode!

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1 min read

Real Estate Investing & Family Business...Mixing Can Be Hazardous to Your Health!

By Kent Clothier Sr. on Mar 13, 2018 5:09:24 PM

This week on the Experience Matters Podcast, Kent Clothier Sr and His guest Co-Host and son, Chris Clothier talk about the balance of working with Family.

"When you have the last name Clothier and you are in a family business, there are no free lunches."
The expectations on family in the business are very high. Bring your A-game, Be a team player, Be enthusiastic. 

Listen to the podcast below as they share tips on working with family, and how to deal with the issues that may come along with it. 

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1 min read

Scaling Up Takes a Different Kind of Thinking

By Kent Clothier Sr. on Feb 5, 2018 6:38:24 PM

This week on the Experience Matters Podcast, Kent Clothier Sr and Kevin Hommel are talking about what it takes to scale your business to the next level. 

In just over 5 years, Memphis Invest has gone from a 20+ million to a 100+ million dollar company...

As you will hear in this episode, this didnt happen by accident.

This was a strategic plan that took an incredible amount of teamwork, training, innovation, hard work and execution.

Listen to the podcast below as they share key takeaways that helped scale Memphis Invest to where it is today!  

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1 min read

Family and Business

By Kent Clothier Sr. on Jan 29, 2018 10:32:43 PM

This week on the Experience Matters Podcast, Kent Clothier Sr and Kevin Hommel are excited to have Chris and Brett Clothier join the show! 

I'm sure you have heard...sometimes business and family aren't necessarily the best combinations. However, the Clothier family has successfully built a 100+ million dollar "family owned" company together!

Now, that is not to say there haven't been some disagreements here or there...as you will hear in this podcast, there have been some serious...we'll call it "discussions" along the way.

However, the family has learned to work together to ultimately bring out the best in qualities in each other to create a great a one of a kind "family owned" business!

Watch the podcast below as the Clothier family talks about their journey in business together! 

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1 min read

Fulfilling Your Potential

By Kent Clothier Sr. on Jan 22, 2018 8:08:53 PM

This week on the Experience Matters Podcast, Kent Clothier Sr, and Kevin Homel discuss "Fulfilling Your Potential". 

In life, it's easy to get stuck on autopilot and live in your comfort zone. For some, that's exactly where you want to be...

For others...You love the constant challenge of achieving greatness. You love for others to push you outside of your comfort zone and propel you to achieve your true potential. 

"As a leader, it is all about inspiring others around you to achieve their untapped potential"

- Kent Clothier Sr

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1 min read

Mental Toughness

By Kent Clothier Sr. on Jan 2, 2018 10:25:53 PM

This week on the Experience Matters Podcast, Kent Clothier Sr, and Kevin Homel discuss "Mental Toughness" and the impact it has on succeeding in your journey.

In business, athletics, education or any possible career or education path, there is one foundational component that sets you apart...MENTAL TOUGHNESS

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1 min read

Little Foot Learns a Lesson...

By Kent Clothier Sr. on Dec 26, 2017 10:04:43 PM

This week on the Experience Matters Podcast, Kent Clothier Sr, and Kevin Homel talk about the book, "Little Foot", that Kent Clothier Sr, wrote.

Two years ago, Kent wanted to illustrate the importance of kindness and friendship, to children and adults alike! From manners to sharing, this little book shows that all anyone wants is respect and friendship. Request your book before January 10 and we'd love to send you a complimentary copy of this heartwarming book!

 

CLICK HERE to request your Little Foot book copy!

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1 min read

INSPECT WHAT YOU EXPECT

By Kent Clothier Sr. on Dec 18, 2017 8:36:22 PM

This week on the Experience Matters Podcast, Kent Clothier Sr, and Kevin Homel talk about the term  "Inspect what you Expect". 

This is a phrase that Kent Clothier Sr, has been using to motivate and empower his team for over 30 years. When you set the precedent for what is expected of your team but never follow up on accountability, are you truly setting them up for success?

As a leader, it is extremely important to follow-up with your team to praise or show recognition for a job well done or challenge and motivate them to do better when improvement is needed. 

Watch the video podcast below to hear them dive into this topic!

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1 min read

Hiring For Excellence

By Kent Clothier Sr. on Dec 13, 2017 8:17:37 PM

This week on the Experience Matters Podcast, Kent Clothier Sr, and Kevin Homel talk about hiring for excellence. Successful business owners and leaders know that finding the right people to work for you will make or break your business, while poor hiring decisions can cost you big time.

Bad hires are expensive in terms of the effort and money that is paid and lost, not to mention the negative impact it can have on your culture.

So....How do you make sure you are hiring the "right" person?

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1 min read

Obsessed With Serving Clients

By Kent Clothier Sr. on Dec 1, 2017 10:15:00 PM

 

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1 min read

Experience Matters Expo 2017 - Part 3

By Kent Clothier Sr. on Nov 1, 2017 3:27:48 PM

 

 

This week on the Experience Matters Podcast, Kent Clothier Sr and Kevin Homel continue their podcast from Experience Matters Expo 2017 in Grapevine, TX. In this episode, we invited 4 current clients on the stage to have "real" conversation and answer questions with people who attended the event. This is part 3, in our 3 part series. 

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1 min read

Experience Matters Expo 2017 - Part 2

By Kent Clothier Sr. on Oct 23, 2017 10:35:49 AM

 

 

This week on the Experience Matters Podcast, Kent Clothier Sr and Kevin Homel are changing things up a bit...We recently hosted Experience Matters Expo 2017 in Grapevine, TX and because of the overwhelmingly positive feedback, we decided to make this segment of the event part of our podcast. In this episode, we invited 4 current clients on the stage to have "real" conversation and answer questions with people who attended the event. This is part 2, in our 3 part series.

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1 min read

Experience Matters Expo 2017 - Part 1

By Kent Clothier Sr. on Oct 18, 2017 4:41:18 PM

 

 

This week on the Experience Matters Podcast, Kent Clothier Sr and Kevin Homel are changing things up a bit...We recently hosted Experience Matters Expo 2017 in Grapevine, TX and because of the overwhelming positive feedback, we decided to make this segment of the event part of our podcast. In this episode, we invited 4 current clients on the stage to have "real" conversation and answer questions with people who attended the event. 

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1 min read

Our $30 Million+ Renovation Process

By Kent Clothier Sr. on Sep 18, 2017 10:15:45 PM

 

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1 min read

Be the Greatest at What Matters in Your Business!

By Kent Clothier Sr. on Sep 11, 2017 1:00:00 PM

 

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1 min read

Pursuit of Excellence

By Kent Clothier Sr. on Aug 14, 2017 4:50:23 PM

 

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1 min read

"So, You Want to Be an Entrepreneur"

By Kent Clothier Sr. on Aug 8, 2017 8:02:11 AM


 

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2 min read

Core Four

By Kent Clothier Sr. on Jul 3, 2017 4:39:05 PM

A couple of weeks ago we launched our Q&A session on the Experience Matters Podcast. Since then, we have received tons of questions and were blown away by your responses.

In fact, because of the overwhelming support, we decided to use the questions you submit every week, and use them as the theme for each weeks podcast!

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1 min read

Competition and Winning in Business with Special Guest - Chris Clothier

By Kent Clothier Sr. on Jun 26, 2017 2:38:39 PM

A couple of weeks ago we launched our Q&A session on the Experience Matters Podcast. Since then, we have received tons of questions and were blown away by your responses.

In fact, because of the overwhelming support, we decided to use the questions you submit every week, and use them as the theme for each weeks podcast!

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1 min read

Fear and Risk

By Kent Clothier Sr. on Jun 19, 2017 4:26:20 PM

A couple of weeks ago we launched our Q&A session on the Experience Matters Podcast. Since then, we have received tons of questions and were blown away by your responses.

In fact, because of the overwhelming support, we decided to use the questions you submit every week, and use them as the theme for each weeks podcast!

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1 min read

Entrepreneurial Mindset

By Kent Clothier Sr. on Jun 12, 2017 2:17:27 PM

A couple of weeks ago we launched our Q&A session on the Experience Matters Podcast. Since then, we have received tons of questions and were blown away by your responses.

In fact, because of the overwhelming support, we decided to use the questions you submit every week, and use them as the theme for each weeks podcast!

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