Memphis Real Estate Investing

3 min read

Your Turnkey Provider Must Excel in Customer Service

By Chris Clothier on Wed, Oct 2, 2019

What matters most in turnkey investment success? It’s easy to point to the obvious — the right markets, the best management teams, or the most innovative model. There’s a general attitude that as long as they manage properties well and the owner sees their check each month, your turnkey provider is doing well.

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4 min read

What's Really Behind Your Success in Real Estate Investment?

By Chris Clothier on Wed, Jul 24, 2019

In real estate investment, the options are unlimited. Your investing method could be totally different from the next guy’s and you would still be generating passive income. That said, the way in which you invest is paramount to your success in the long-term. Strategy matters.

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4 min read

What You Think You Want VS What You Actually Need from Your Turnkey Company

By Chris Clothier on Wed, Sep 5, 2018

Sometimes what we think we want and what we actually need can be two radically different things. The same can be true of our real estate investment journey, especially for new investors who may not have the years of experience to know how to expertly navigate the business.

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4 min read

Customer Service Is More Than Bottom-Line Real Estate Metrics

By Chris Clothier on Tue, Aug 13, 2013

If we were sitting around a table trying to come up with a phrase for our customer service strategy, Enhanced Customer Experience, or ECE, would have to be it.  It is the term that defines exactly what we are trying to accomplish with our in-house customer service program.  Anyone can sell houses and almost anyone can set up a property management company.  Notice I am not claiming that just anyone can do either very well! 

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